Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
- Name and contact details (email, phone number)
- Business information (company name, industry)
- Billing and payment information
- Project requirements and specifications
Automatically Collected Information
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referral source and exit pages
Communication Data
- Messages sent through contact forms
- Email correspondence and support tickets
- WhatsApp and phone conversations
- Feedback and survey responses
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
To provide website development, design, and digital marketing services as requested.
Communication
To respond to inquiries, provide support, and send project updates.
Analytics
To analyze website usage and improve user experience.
Marketing
To send promotional materials and updates (with your consent).
Legal Compliance
To comply with legal obligations and protect our rights.
Payment Processing
To process transactions and prevent fraudulent activities.
Data Sharing & Disclosure
We may share your information with third parties in the following circumstances:
Data Security
We implement industry-standard security measures to protect your information:
Encryption
SSL/TLS encryption for data transmission
Access Control
Limited access to authorized personnel only
Regular Backups
Automated backups to prevent data loss
Monitoring
Continuous security monitoring and updates
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request correction of inaccurate or incomplete information.
Right to Deletion
Request deletion of your personal information (subject to legal obligations).
Right to Object
Object to processing of your personal information for marketing purposes.
Data Portability
Request transfer of your data to another service provider.
Right to Withdraw Consent
Withdraw consent for data processing at any time.
Exercise Your Rights
To exercise any of these rights, please contact us:
Additional Information
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inactive account data may be deleted after 3 years of inactivity.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers.
Policy Updates
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of our services after changes constitutes acceptance.
Questions About Privacy?
If you have any questions or concerns about this privacy policy or our data practices, please don't hesitate to contact us.